For families
Tell us what a good week looks like in your house, and we'll introduce you to two or three au pairs and nannies we have already interviewed — not a database to wade through.
What you get
Start with the five-minute questionnaire or a phone call. We ask about your routine, your children and your home — because that's what a match is made of.
Every au pair or nanny we introduce has been interviewed by the agency, face to face or on video, before you meet them — and vetted to the nine-stage Hampstead Standard by placement.
Contracts prepared, settling-in guidance, and a free like-for-like replacement guarantee on every plan — with the agency a phone call away throughout.
Plans & guarantees
Three plans, one promise: if your au pair leaves within the cover period, we search for a free like-for-like replacement. No refund small print — a replacement, found personally.
Three months' replacement cover
Our standard placement plan. If your au pair leaves unexpectedly within the first three months, we find you a replacement — free.
Six months' replacement cover
Double the standard cover. For families who want a guarantee that lasts well past the settling-in months.
Twelve months' replacement cover
A full year of cover, for families who will always need childcare — the plan that ends the scramble between placements.
Plan fees are flat — quoted in full on your first call
What families say
"Livia and Mark, found the perfect fit for our family. Their support and help was above and beyond! I would recommend Hampstead Au Pair & Nanny Agency for their professional service."
Federica Recaneschi · Google review"Fantastic agency! They came recommended and did not disappoint. Livia and Mark were really easy to work with, listening carefully to all the needs of our family and thoroughly vetting potential candidates before sending our way. They found us a lovely au pair who has settled so well with our family!"
Kimberley Keeley · Google review"Mark and Livia took all the hustle out of looking for an au pair for our family - Mark took the time to listen to our needs (asking excellent questions) and they were very efficient in screening candidates. We ended up hiring the second person they introduced and she's been brilliant with our family so far. I'd highly recommend their services."
Sofia Pie · Google reviewCall before 8pm, Monday to Friday — or request a callback and we'll ring you within ten minutes.
Within ten minutes, during opening hours.
